Shipping policy

Shipping Policy

Last Updated: 07/04/2026

Thank you for shopping with UrbanNest. We are committed to delivering your order safely and as quickly as possible. Please review our shipping policy below.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully received. Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high order volume, processing times may be slightly longer. If there is a significant delay, we will notify you using the contact information provided with your order.

Shipping Times

Estimated delivery times vary depending on your location:

Domestic Orders: 3–7 business days
International Orders: 7–20 business days

Please note that these are estimated delivery times and are not guaranteed. Shipping may be delayed due to customs, weather, carrier issues, or other circumstances beyond our control.

Shipping Costs

Shipping charges are calculated at checkout based on your location and the selected shipping method.

We may occasionally offer free shipping promotions, which will be clearly stated on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information, if available. Please allow up to 48 hours for tracking information to become active.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before placing your order. UrbanNest is not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Shipments

If your package appears to be delayed or lost in transit, please contact us at vipintripathiv87@gmail.com. We will work with the shipping carrier to help locate your package and provide updates whenever possible.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery. Include your order number and clear photos of the damaged item and packaging so we can review your claim and provide an appropriate solution.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer unless otherwise stated.